Jess Jones is a local tech-translator who helps you understand the technology you need to use.

Whether it is your smart tv, smart phone, computer, printer or even the microwave (!), Jess provides one-on-one assistance in the comfort of your own home OR at local community centres.

Visit DotJess Learning Centre

Jess has built a website dedicated to learning. You can access it right now to access course content, booking information and much more! 

Learn a new skill from home, or at a nearby community centre.

Join thousands of Australians who are taking the Be Connected free courses on everything from how to access the internet, to using your device and keeping in touch with others online.

Book in Home Visit
Jess will visit you at your place (in the Newcastle region) to help you answer any techno questions. It might be about the NBN, or how to get the right channels on your TV. You might want to get iView on your iPad or learn how to make stronger passwords online. Whatever your tech needs are, Jess will help you to understand the answers.

Phone: 0418 263 918
Email: beconnected@dotjess.com

Book in Skype Session
Jess assists many customers via Skype, Facetime or Zoom. This is a video chat link that allows support all over the country… and the world.

Phone: 0418 263 918
Email: beconnected@dotjess.com

Book in Group Lesson
Are you in a community group or have you got a small circle of friends who need tech help? Jess offers group lessons or group Q&As and is a wonderful trainer and facilitator.

Phone: 0418 263 918
Email: beconnected@dotjess.com

I have now found the iPad and learning how to use it has given me a whole new world. 

Getting in touch with friends in Australia, New Zealand and America has been wonderful. Apart from having access to news, games, many and varied, there is so much else. My favourites would be Messenger and Email. These are so handy for keeping in touch when you don’t know the other person’s daily programme. Leaving messages just for them.

For me, it will never take the place of the ordinary phone. However, it has many wonderful uses.

Valerie, Tech Savvy Senior